Committed to constant improvement
In order to deliver maximum quality for the price, we go out of our way to source best suited materials and sub-trades. All work goes through a stringent quality control process and we warranty our workmanship. Despite, these exacting standards, as a team we are committed to constantly improving our service. We believe that improvements are best made incrementally and so every day we aim to improve something small and then cement that new habit in our team.
Provide cost effective, new and innovative ideas
We will take our time to understand your vision for your project and to plan how we are going to tackle it. We will investigate materials, time frames and subtrades and offer alternatives for you to consider. We will communicate with you how your project might affect other areas of your building or business and how we can remove or minimise that impact and mitigate any risks. We leave no room for guess work.
Work professionally to get your job completed as promised
We will be working in your home or your business. We will treat you, your family or employees, your premise and your neighbours with respect. We are security and health conscious and clean and tidy.
Go the extra mile with a positive attitude
Each individual in our team is looking to add more value to others than we as individuals are receiving. We are prepared to do whatever it takes to complete your job as promised. Your project is our priority and once we start we will finish it to your expectations.
Always speak the truth
Our core belief at Mike Ross Building Maintenance is that healthy relationships are built on trust and that the only way to build trust is to be truthful. If we say we will turn up at a certain time – we will, if we say that we will deliver something we deliver. If we cannot do something we will be open about it. We will always communicate clearly regarding your project. Our transparent pricing leaves no doubt, the value for money you are receiving.
Have strong health and safety procedures
We comply with industry health and safety standards. Our staff are NZ Work Safe and Height Safe certified. We regularly undertake internal health and safety training and make a copy of our company Health and Safety Policy available to clients. We complete Site-Specific Safety Plans as required.
Robust warranties and public liability insurance
All Mike Ross Building Maintenance workmanship comes with a ten year builder’s warranty and our company carries $10 million public liability insurance underwritten by Standard and Poors, A+ rated, QBE Insurance (Australia) Ltd.
With a long history and vast experience of our individual trades people, we have the ability to confidently solve any challenge. We have years of successfully completing projects and have received many references and recommendations from clients.
We have been renovating and maintaining properties since 2003. All our team members are professionally trained and highly experienced. Not only that they are smart, think laterally for our clients and have excellent individual skill-sets to complete work in the best possible manner. At Mike Ross Building Maintenance we offer a range of services from roofing and painting to renovations and programmed maintenance. We are highly reputed in the building maintenance industry for our trustworthiness and for our quality service at reasonable prices.
So if you need our team for any maintenance or renovation work, then please reach out. We are here to be of service.